Advice and Counseling
Citizens Advice Bureau
The Citizens Advice Bureau helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
This free drop in session is open to anyone wanting to see either a general information adviser, or sign up for a free, same-day private appointment.
Aims and principles:
Volunteers work at the same time each week. If they are already with someone, they will tell you when they will be free or when the next volunteer's slot begins.
For some people, just a little human warmth and a chat can hit the spot. Others may wish to talk more deeply about what is troubling them. The session will be twenty to fifty minutes long at the discretion of the volunteer.
Clients are free to continue using the drop-in, seeing whoever is on duty at the time. Or they may choose to see a particular volunteer again. A client who has been seeing a volunteer regularly can apply for a counselling relationship with that volunteer, entailing agreements as to the focus and commitment to the sessions.